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Mobile Grocery App · UX/UI Case Study

Grovia

A smoother way to shop for everyday groceries.

Grovia is a mobile grocery shopping experience designed around real shopping habits — discovering products, repeating familiar orders, completing checkout, and following delivery in one continuous flow.

Role
UX/UI Designer
Scope
Research, UX Strategy, Wireframes, UI, Prototyping
Platform
Mobile Application
Tool
Figma
Grovia login screen
Grovia home screen
Grovia favourites screen

Grocery shopping is repetitive. The experience should not be.

People often buy the same products week after week, yet many shopping apps make them search, select, and rebuild every order from the beginning. Grovia explores how a familiar household task can become faster, calmer, and easier to repeat.

“Less time rebuilding lists. More time for everyday life.”

The project at a glance

Grovia combines product discovery, favourites, shopping history, checkout, loyalty rewards, profile management, and delivery tracking in one mobile experience.

Challenge
Reduce repeated effort across everyday grocery shopping.
Primary users
Busy, price-aware people who regularly repurchase familiar products.
Design objective
Create a clear shopping flow that supports both discovery and repetition.

Familiar task. Repeated friction.

Buying groceries is routine, but the digital journey often includes unnecessary searching, repeated decisions, and uncertainty after checkout.

  • 01

    Rebuilding the same cart

    Users repeatedly search for products they already purchase regularly.

  • 02

    Remembering everything

    Manual lists and memory increase the chance of forgotten items.

  • 03

    Finding meaningful offers

    Promotions are useful only when they are easy to notice and understand.

  • 04

    Waiting without context

    After payment, users want to know what is happening with their order.

Understanding the user

Before designing screens, I looked at the routines behind them.

  • Short user interviews
  • Behavioural assumptions
  • Competitive review
  • Task analysis

Research simulation for a portfolio project — not verified real-world data.

What the research suggested

  • Shopping is repetitive

    Many users buy a similar group of products every week.

  • Memory is not a shopping tool

    People forget items or rebuild lists from scratch.

  • Offers need context

    A lower price matters only when it is visible and easy to compare.

  • Delivery creates uncertainty

    After checkout, users want clear and timely progress information.

Primary persona

Elena · 38

Marketing manager · Household of four

“Most weeks I buy the same things. I shouldn’t have to start from zero every time.”

Goals
Shop for the household quickly, reuse familiar orders, and catch good-value offers.
Frustrations
Rebuilding lists each week, forgetting items, and unclear delivery status.
Habits
Shops once or twice a week on mobile and saves favourites.
Scenario
Between meetings, she reorders the weekly basket and schedules an evening delivery.

Where the effort builds up

The journey showed that much of the friction happens before payment — while planning, remembering, searching, and rebuilding a familiar order.

  1. Plan
    Action
    Thinks about what the household needs this week.
    Thinking
    “What are we out of again?”
    Friction
    Relies on memory.
    Opportunity
    Surface previous lists.

    Unsure

  2. Search
    Action
    Opens the app and searches product by product.
    Thinking
    “I buy these every week.”
    Friction
    Repetitive typing.
    Opportunity
    Reuse familiar orders.

    Tedious

  3. Compare
    Action
    Checks prices and offers across items.
    Thinking
    “Is this actually a deal?”
    Friction
    Offers are easy to miss.
    Opportunity
    Clearer price hierarchy.

    Cautious

  4. Add
    Action
    Adds items one by one to the cart.
    Thinking
    “Did I forget anything?”
    Friction
    No sense of completeness.
    Opportunity
    List-based building.

    Effortful

  5. Pay
    Action
    Moves through checkout and payment.
    Thinking
    “How many steps are left?”
    Friction
    Unclear progress.
    Opportunity
    Visible step structure.

    Tense

  6. Wait
    Action
    Waits for the order after paying.
    Thinking
    “Where is my order now?”
    Friction
    No status after payment.
    Opportunity
    Persistent tracking.

    Anxious

A busy grocery shopper needs a faster way to rebuild recurring orders because searching for the same products every week wastes time and increases the chance of forgetting something.

How might we make repeat grocery shopping feel almost effortless?

Three principles, three interface decisions

  • Find faster

    Clear categories, filters, promotions, and visual product cards reduce unnecessary searching.

  • Grovia shopping history screen

    Repeat easily

    Favourites and previous shopping lists help users begin with something familiar instead of starting again.

  • Stay informed

    Order confirmation and delivery tracking reduce uncertainty after payment.

A structure built around shopping habits

Frequent actions stay within reach in the bottom navigation, while personal settings and support tools remain inside the profile area.

Grovia

Primary navigation

  • Home
  • Favourites
  • Shop
  • History
  • Cart

Account area

  • Profile
  • Addresses
  • Billing
  • Payment Methods
  • Settings
  • Accessibility
  • Help Centre
  • Sign Out

Supporting flows

  • Login
  • Registration
  • Password recovery
  • Checkout
  • Delivery tracking

Core user flows

Core shopping flow

  1. Home
  2. Category
  3. Products
  4. Product Details
  5. Cart
  6. Delivery Details
  7. Payment Method
  8. Order Review
  9. Order Confirmation
  10. Delivery Tracking

Repeat-order flow · Grovia’s defining idea

  1. Shopping History / Favorites
  2. Select
  3. Load Selected
  4. Review Cart
  5. Checkout

“Yesterday’s shopping list can become today’s cart without rebuilding it item by item.”

Grovia favourites screen

Starting the design

Before adding colour and personality, I focused on structure, task order, and decision points.

Structure before decoration

The first wireframes reduced the experience to its essential actions: finding products, building a cart, reusing a list, paying, and tracking an order.

  • Home

  • Product listing

  • Shopping history

  • Checkout

Early structure

Grovia final home screen

Final interface

Testing the journey before polishing the UI

The low-fidelity prototype connected the core screens into realistic tasks, allowing the flow to be evaluated before investing in detailed visual design.

  1. Find a product
  2. Add it to favourites
  3. Add products to the cart
  4. Reuse a previous list
  5. Complete checkout
  6. Locate delivery information

Small moments of confusion revealed the biggest opportunities.

The low-fidelity prototype was tested through realistic grocery-shopping tasks. Observations and think-aloud feedback helped identify points of hesitation and unnecessary effort.

  • Finding 01 · Reusing a previous order

    Reusing a previous order

    “I found yesterday’s list, but I wasn’t sure how to put it back in my cart.”

    Insight

    The history screen showed past lists, but the next action was not sufficiently clear.

    Design response

    Added a clear selected state and a contextual “Load Selected List” action.

  • Finding 02 · Checkout orientation

    Checkout orientation

    “I know I’m checking out, but how many steps are left?”

    Insight

    Users needed a stronger sense of progress during checkout.

    Design response

    Added a visible three-step checkout indicator.

  • Finding 03 · Delivery visibility

    Delivery visibility

    “The order is confirmed. Where can I see what happens next?”

    Insight

    Confirmation alone did not provide enough reassurance.

    Design response

    Added the “Track Your Delivery” CTA and persistent delivery progress.

  • Finding 04 · Promotion hierarchy

    Promotion hierarchy

    “I saw the price, but I almost missed that it was a special offer.”

    Insight

    Promotion labels and price differences needed stronger hierarchy.

    Design response

    Strengthened the Best Price badge, sale price, and contrast.

Feedback became visible design decisions

  • Before

    Previous lists appeared as passive history records.

    After

    Radio-button selection and “Load to Cart” action clarify reuse.

  • Before

    Checkout screens felt disconnected.

    After

    A three-step progress indicator creates orientation.

  • Before

    Order confirmation ended the journey.

    After

    A clear tracking CTA continues the experience.

  • Before

    Promotional information competed with the rest of the card.

    After

    Colour, size, and placement strengthen the price hierarchy.

Fresh, friendly, and familiar

The visual language combines natural greens with warm neutral surfaces. Rounded components and generous touch areas make the interface feel approachable, while stronger accent colours help prices and promotions stand out.

Colour

  • Deep green #1B7A43
  • Mid green #3DA35D
  • Fresh green #8BD24A
  • Warm neutral #EFEBE2
  • Promotion red #C7264B
  • Highlight yellow #F6BE45

Buttons & states

Add to Cart Best Price

Typography

Nunito Sans — clear, rounded, friendly

Used across the product interface for labels, prices and body.

From routine task to connected experience

The final interface follows the complete journey — from account setup and product discovery to checkout and delivery.

Account setup

A clear beginning

Login, registration, password recovery, and email confirmation use familiar patterns and consistent guidance.

Product discovery

Find what you need

The home screen balances promotions, categories, and recent products without forcing users into a single browsing path.

Grovia home screen

Offers without searching.

Best-price promotions and recent products surface on the home screen, so a familiar basket is only a tap away.

  • Categories built for quick scanning

  • Filters that narrow the choice

  • Product listing at a glance

  • Product details before commitment

Repeat shopping

Start from something familiar

Favourites and previous shopping lists help users prepare the next order without repeating every decision.

Grovia shopping history screen

“Yesterday’s list can become today’s cart in one clear action.”

A selected radio state marks the chosen list, and a single Load to Cart control returns it to the basket — no item-by-item rebuilding.

Checkout

One decision at a time

Checkout is divided into three focused steps, helping users understand where they are and what comes next. A three-step progress indicator stays visible throughout.

  • Step 1 · Delivery details

    Saved addresses reduce repeated typing.

  • Step 2 · Payment method

    Multiple payment methods remain easy to compare.

  • Step 3 · Confirm order

    The final review prevents accidental confirmation.

Order confirmation

Checkout is complete. Reassurance continues.

A successful payment should not leave the user wondering what happens next.

Clear confirmation, a direct Track Your Delivery next step, and no dead end.

Delivery tracking

Confidence after payment

Delivery progress remains visible across the experience, allowing users to check the current status without searching through menus.

  • Order Confirmed
  • Packed & Ready
  • On the Way
  • Delivered
  • A persistent delivery bar on Home

  • Full status inside the profile

Profile & control

Personal details in one place

The profile brings together loyalty points, delivery addresses, payment methods, active orders, settings, and support.

  • Loyalty programme
  • Address management
  • Payment methods
  • Accessibility settings
  • Active delivery status

Designed as a system, not a collection of screens

Reusable components, variables, overlays, and interactive states helped keep the prototype consistent and realistic.

  • Interactive buttons
  • Favourite toggle
  • Selected radio states
  • Quantity controls
  • Navigation active states
  • Checkout progress
  • Slide-in profile menu
  • Delivery status changes
  • Form interactions

Built in Figma with variables, overlays, responsive components, and realistic interactive forms.

Clear for more people

Accessibility was treated as part of everyday usability, not as a final visual adjustment. Designed with WCAG principles in mind.

  • Readable contrast

    Text, prices, and controls maintain clear separation from their backgrounds.

  • Generous touch targets

    Primary controls and navigation items are designed for comfortable mobile interaction.

  • Visible states

    Selected, active, favourite, progress, and error states are communicated visually.

  • Clear language

    Buttons and forms use direct labels that describe the expected action.

What the final experience achieves

  • Faster repeat orders

    Favourites and shopping history reduce repeated searching.

  • Clearer checkout

    A visible step structure supports confident decisions.

  • More transparent delivery

    Confirmation and tracking keep users informed after payment.

Grovia turns a repeated household task into a calmer, more predictable routine.

This project helped me explore how thoughtful navigation, reusable shopping lists, clear feedback, and realistic prototyping can make an everyday product feel genuinely helpful.

Grovia home screenGrovia shopping history screen

Let’s connect.

Open to UX/UI, product design and AI experience design opportunities.